Your ICPs have a lot of options to choose from. Customer success stories are the proof they need that your solution—and your business partnership—delivers the results you promise.
Demonstrate this proof with compelling clarity through case studies.
In the form of a relatable story, and through the words of real customers, case studies show potential buyers that partnering with you is a secure decision:
For companies just like them, you consistently help solve complex challenges and deliver substantial impact.
Show in-market buyers that others have selected you and are seeing tangible business impact, and you validate your claims.
Make it easier for buying group members to understand ROI, and you help them get C-level executive buy-in.
Give buyers the validation they seek, and you shift the conversation from “Does this meet our needs?” to “This is what we need”.
"Rolf has an amazing ability to create engaging case studies for B2B SaaS. Aside from being skilled in his field, Rolf is also incredibly sympathetic and easy to talk to.
We feel confident that our customers will have a positive experience, from the interview to the finished case study."
— Rebecca Hansen, Chief Marketing Officer at Business Online
Show B2B buying committees the complete picture of how you solve real-world problems for businesses in similar sectors and situations. Perfect for putting on your customer story page and repurposing into other formats.
Packed with customer quotes and testimonials you can use on LinkedIn, in ads, and in sales presentations. Highlights section provides fast facts for in-a-hurry readers.
*To get the background info I need before I interview your customer. A summary email is often enough.
Prospects don't always have time to read a detailed customer story. That’s when a summary one-pager version of the long-form story is just right.
Make sure you catch the attention of both "quick facts" hounds and "I need all the details" skeptics by investing in both formats (long + short).
This format helps time-pressed decision-makers quickly understand the business value your partnership and solution will bring, so they can justify the decision to internal stakeholders.
Turn the one-sheet into a live page as a teaser for the long-form story.
Ideal for:
Approx. 500 to 600 words
Highlights the key takeaways from the narrative customer story
Perfect for your sales team (or anywhere prospects have short attention spans)
When your reps can show prospects a customer success story showcasing a company facing a similar challenge you helped solve, they speak with authority, instantly putting you in the consideration set.
Relevant case studies are some of the most convincing proof you can include within a tender. They demonstrate your expertise and ability to deliver similar successful projects on time and within budget.
Getting prospects to open cold emails is getting harder by the day. Including a customer story, demonstrating your understanding of their industry, can be a powerful door opener and help you secure an intro call.
LinkedIn is the perfect channel for leveraging your case studies. Turn them into customer spotlights, 'customer steps to success' infographics, quote/testimonial snippets, or ‘problem to solution’ carousel posts.
Anything that makes your paid ad stand out—a catchy headline, impressive metric, or persuasive customer quote—commands attention and builds credibility. A great case study offers all three.
Customer stories personalize your upsell pitch to existing customers, demonstrating its relevance. They are more likely to believe they can get even stronger results by using an extra module or upgrading to a premier service.
Based on the interview transcript, I write the first draft of the case study in a Google Doc, polished and complete with powerful quotes and details. Then I send it to your customer for edits and approval.
I manage the entire approval process, first with your customer and then you. Both you and your customer are free to ask for any changes, tweaks, or revisions, to ensure everyone is thrilled with the story and how it's presented.
That’s it! Now you’ve got a powerful case study you can use on your website, on LinkedIn, in emails, in meetings, or anywhere your ICPs are! If you need on-brand design along with your story, I can make that happen.